New Zealand's Leading Independent Gold & Silver Bullion Dealer

FAQ

F.A.Q's

Bullion Deals is a New Zealand owned, international, independent, precious metals merchant. Offering professional service & quality bullion products to long time investors and those who are new to investing.

We pride ourselves on being one of the more competitively priced bullion dealers within New Zealand and Australia and on offering an excellent level of service to our customers.

Bullion Deals is also pleased to offer the simplest, fastest, bullion buying process in New Zealand.

Bullion Deals has been trading in New Zealand for over 7 years and has delivered many millions of dollars worth of precious metals to investors in New Zealand, Australia and the UK.  Please see our customer comments page. You can also check out our feedback on the auction sites below where we have traded:

Trademe

Yes, we offer pre arranged pick ups from our Tauranga office. We can also arrange for you to meet with a delivery agent in Auckland and on request in other parts of the North Island.

For deliveries; Silver orders of 100 oz or more and Gold orders of 10 oz or more include complimentary, fully insured delivery to your door.

You do not need to set up an account to place an order, however we recommend you do. This is the easiest way for you to keep track of your order status. This also entitles you to the special deals we offer our account holders.

There is a simple 2 step process to confirm and pay for your order…

1. Select your items…. add to “bag”…… then checkout.

2. Upon placing your order you will receive an email with payment instructions.

After placing your order you will receive an email with our bank account details and instructions on how to make the payment. We ask that within 15 minutes after placing your order you email us confirmation of your payment. If you need longer to organise your payment confirmation, just give us a call before placing your order and we may be able to make special arrangements.

Almost all of the bullion products we sell are exempt from GST due to their purity.

Any gold bullion which is 99.5% pure or higher does not incur GST. Any silver bullion which is 99.9% pure or higher also does not incur GST.

Bullion Deals is proud to offer a range of flexible payment options. The most common methods of payment are Internet Bank Transfer, and Deposit.

If you wish to pay in another currency please give us a call to arrange this, we can accept payment in the following currencies: NZ, AU, GBP

The Deposit option is available on all Silver orders of 500 oz or more and all Gold orders of 50 oz or more.

Call us to arrange the terms of your deposit payment, then when placing your order, make sure you select “Deposit Option” under payment options. This will lock in the live price at the time and when you pick up or meet with a delivery agent, the balance can then be paid.

If you want to know more please Contact Us

“Delivery and insurance options along with their associated prices will show once you are in the checkout.

You can choose from a range of flexible options. If you need your order quickly you can choose to pay for Immediate Shipping or if you are not in a rush to receive your order, you can choose a scheduled shipping option.

Shipping Options:

Free Shipping with orders of 300 oz+ of silver or 20+ oz of gold delivered in 12-20 working days.

Paid Shipping Options:

Immediate – Delivered in 2-3 working days

1 Week Scheduled Shipping – Delivered within 1 week

2 Week Scheduled Shipping – Delivered within 2 weeks

4 Week Scheduled Shipping – Lowest cost option for smaller orders and this is also the preferred method for many of our customers. Your order will be delivered within a 4 week time frame, if we can deliver it sooner we will. Where possible we can combine scheduled shipping orders so you can save even more on your shipping, talk to one of our team to see if we can arrange something for you.

Because bank transfers do not go through overnight, we require a screenshot of your proof of transaction page so that we can lock in the price of your order.

If you are unsure as to how to do a screen shot, along the top of your keyboard is a key called PRINT SCREEN. Press this button and then simply go to the location that you want the image, right click and select PASTE.

Contact us for your larger order enquiries and we’ll be happy to organise a custom deal for you.

Bullion Deals supplies only the highest quality Gold and Silver Bullion. International minted products are also backed by their respective countries governments.

Many of the products available on our website come with a certificate of authenticity. If you require certification for any other products we can arrange a test with an independent tester at our office for a fee.

If you’re interested in this service please contact us for more information.

Special deal codes are often given to customers who have already made their first purchase, or customers who give their friends a code to use. Some codes are one time use, others are usable many times.

You can enter your code once you are in the shopping bag. Promotional codes may only be used for orders over 100 oz of Silver and 10 oz of Gold. Promotional codes cannot be used in conjunction with any other deals. Please contact our sales consultants for special deals over $60,000 value.